“The relationship with Xchanging has really highlighted within CHEP Europe that procurement can be a truly strategic business function. We look forward to building on our successes, and delivering additional savings and value to the business.”
“The extensive research carried out in our business planning phase outlined that the majority of customer frustration comes from a lack of visibility from their insurance provider. There’s a real desire for real-time ready access to key things such as policy documents, status on guarantee of payment, claims settlement and delivery of quotations. Our mission is to provide market-leading international health insurance through an innovative and peerless customer experience. A comprehensive, enterprise-wide IT system was absolutely key to this.”












