“The extensive research carried out in our business planning phase outlined that the majority of customer frustration comes from a lack of visibility from their insurance provider. There’s a real desire for real-time ready access to key things such as policy documents, status on guarantee of payment, claims settlement and delivery of quotations. Our mission is to provide market-leading international health insurance through an innovative and peerless customer experience. A comprehensive, enterprise-wide IT system was absolutely key to this.”
“We’re now delivering our students first class IT services, and can enhance learning and our ability to teach them through our IT.”“We’re now delivering our students first class IT services, and can enhance learning and our ability to teach them through our IT.”