“In the end, it’s not about the brand of paint, but about giving customers choices of color and ensuring that color is accurate. We didn’t have these things with our old supplier. But now, by bringing together the right technology, training and value proposition, we have created a paint resource …

“We’re focused on continuous improvement of process and quality. We feel that we need to invest in solutions that benefit our internal and external clients, and we work hard at staying ahead of the curve in relation to technology because innovation breeds success.”