“Our previous chatbot could only follow rules. Lola understands context, emotion, and also customer intent. It’s like talking to a real representative who never sleeps. Customer satisfaction has skyrocketed, and our teams now rely on Lola as a true digital partner.”
“Lola has revolutionised our customer engagement approach. With CDP insights powering every interaction, each conversation delivers genuine personalisation – from product recommendations to order assistance. We’ve witnessed significant improvements in customer satisfaction and brand loyalty."
FeaturedCustomers has 1,882,343+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.