“We are under huge cost pressures from clients, as I think everyone is. Clients naturally want more for less and that cuts across everything we do. Because I'm supervising a lot of transactions, I was here until midnight last night partly just clearing the inbox, to make sure I had …

“One of the key benefits is the ability to simultaneously tell every single party where you are on a particular aspect of the deal. It also means that over time people are more synchronized when it comes to actually understanding what needs to be done, when it needs to be …