“Once Workato notes that the contract has been signed in Zendesk and Salesforce, the workflow continues, notifying the sales rep and the underwriters that the contract has been signed. As the process continues, Workato is actually updating Zendesk and Salesforce to keep the statuses synced, We have several Workato integrations …

"Partnering with the best in class iPaaS that has the same alignment as us; a massive selection of enterprise connectors and a low code no code philosophy completely aligns with the ethos of what the applaud experience layer is about."

“When we analyzed all of our employees' requests for help, 90% of them had an answer already written down. Now employees can get the answer they need in slack. We're still scratching the surface of what Workato can do.”

"It previously took eight people more than an hour to process one employee joining or leaving [the company]. After automation, that work is now completed in one to two minutes."

"Instead of spending 34 hours onboarding new employees, it took us just two hours. Our time spent provisioning accounts and granting our employees access was way faster."

"It gives us an entirely new domain of insight - we can measure recognition over time by service type and look at contract types… We never really had that before. We can see how much of our invoice value has come from contracts created this year vs prior years."

"For employee onboarding, we used to enter the same information into at least 10 and up to 50 different applications."

"[Workato] has really empowered many of our business units to experiment, to execute and to deliver value to our customers or internally within Deputy."

"There's a new business initiative that requires end-to-end, cross-functional solutioning, and Workato is a big part of going really cross-functional with all our processes all the way from the front-end to all the way the back-end."

"Without a single platform like Workato, I would not be as confident that we could support a one billion or two billion dollar business."

"Workato was a necessary thing that got us back to our core so that we could free up our engineering team and develop new customer innovation."

"Everybody that has submitted tickets is kind of blown away—they can’t fathom that it’s being done in 10 seconds when they used to wait three days."

"With just a little time, [the integration] is developed. We don’t have to take care of the operations of the platform."

"The team can now manage our systems in-house and this provides us with more flexibility to scale solutions to enhance our employee experience by providing real-time support for more complex requests."

“Previously, our billing was done manually. We’d have to export a CSV file from Salesforce and then manipulate and upload the content line-by-line to view the customer.”