Workable FAQs

  • Who is Workable best for - their role(s) within what kind of companies.

    Workable is an all-in-one HR platform that helps businesses find great candidates, hire faster, and manage their teams more effectively. With a world-class Applicant Tracking System and a flexible HRIS, it’s your system of record for everything HR.

    With Workable, you can:
    1. Source talent: Post to 200+ job boards and access 400M+ candidate profiles
    2. Simplify hiring: Use AI-powered screening, self-scheduled interviews, and automated offer management
    3. Manage employees: Automate onboarding, store HR data, and handle performance reviews
    4. Track time & attendance: Manage time off, monitor work hours, and generate payroll reports
    5. Leverage AI: Source candidates,write personalized emails, and create interview kits effortlessly

    Workable is designed to be easy to use, with a mobile app for on-the-go management and outstanding customer support. Our software is trusted by over 30,000 companies in more than 100 countries, helping them build high-performance teams.

  • How does Workable benefit them?

    Workable offers a comprehensive suite for hiring and employee management, streamlining HR tasks to make them simpler and more efficient. It benefits users in several ways:

    Efficiency: Workable's Applicant Tracking System (ATS) automates routine tasks like scheduling, emailing, and texting, speeding up the hiring process and allowing hiring teams to focus on finding and hiring the best candidates.

    Comprehensive HR Management: Workable HR provides everything a company needs to manage its workforce, from handling personal data securely to tracking and managing employee time off. It offers customizable features, such as org charts and company directories, making it easier for HR teams and employees to navigate.

    World-Class Reporting: Workable offers a full recruitment reporting center, enabling informed decision-making at every stage of the hiring process.

    Tool Consolidation: Workable covers nearly every step of the HR process, making it easy to consolidate tools for better cohesion and pricing.

    Global Reach: Workable has helped over 27,000 companies hire worldwide, making it a trusted name in HR tech.

  • How technical do users need to be to use Workable's software?

    Workable is designed to be user-friendly and intuitive, requiring minimal technical expertise to use. While some familiarity with HR processes may be helpful, the software's interface is designed to be accessible to users of all skill levels.

  • What makes Workable a leader in this space?

    For more than 27,000 growing businesses and HR teams who need a reliable, comprehensive all-in-one HR suite, Workable stands out as the only solution that combines the world's most widely used Applicant Tracking System (Workable Recruiting) with a complete employee management system (Workable HR).

    With powerful tools like candidate sourcing, automated tasks, time off tracking, and helpful AI natively-built, Workable helps companies focus on what truly matters: hiring the right people and developing them.

  • Who are Workable's biggest competitors (3-5 companies)?

    Workable competes with several other companies in the HR tech space, including:

    Greenhouse
    Lever
    TeamTailor
    BambooHR
    HiBob

  • How/why is Workable better than those competitors (or most others in their market)? What about Workable is unique, stronger, easier, etc.?

    Workable distinguishes itself from competitors through:

    Workable AI: Workable has been building and refining our own AI since 2017 after overseeing more than 1.5 million hires. Workable offers candidate sourcing, job description generation, email generation, profile summarization, and more. All powered by Workable AI.

    Sourcing: Workable is the only ATS or HRIS with a built-in sourcing suite.

    Global Reach: With a vast user base spanning over 27,000 companies worldwide, Workable offers a global solution trusted by organizations of all sizes.

    User-Friendly Interface: Workable's intuitive interface makes it easy for users to adopt and utilize its features without extensive training.

    Salary Estimator: Leveraging data points from millions of jobs managed through Workable, the Salary Estimator provides accurate salary information tailored to the US and UK markets, specifically focusing on SMEs.

  • What kind of features can customers expect Workable to release in the near future? And longer term?

    In the near future, customers can expect Workable to continue innovating with features such as enhanced AI capabilities for Workable Recruiting and more HR tools like performance management, time tracking, and payroll enablement.

    Longer-term, Workable will have the most cutting-edge AI software in an HR software.

  • Which popular or common software does Workable integrate with?

    Workable integrates with a wide range of popular software, including:

    Slack
    LinkedIn
    Indeed
    Gsuite
    Microsoft 365
    Zoom
    Zapier

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for Workable. If it's not simple, use broad estimates or ranges for typical setups.

    Workable offers pricing tiers based on the size and needs of the organization. Workable offers three plans with the option to purchase two products, Workable Recruiting and Workable HR, bundled or separately.

  • Does Workable offer a trial or free download available?

    Workable offers a 15 day free trial period for users to test out the software before committing to a subscription.

  • Does Workable offer any kind of training/education for their product?

    Workable provides various resources for training and education, including online tutorials, documentation, webinars, and customer support to assist users in maximizing the benefits of the software. Additionally, personalized training sessions may be available for organizations with specific needs or requirements.

  • Describe the implementation process and timeline for Workable software.

    The implementation process for Workable typically involves several key steps and will depend on which processes the company is using Workable for. It can also vary depending on the specific needs and size of the organization. Here's a general overview of the implementation process and timeline:

    Discovery and Planning: The implementation process begins with a discovery phase, during which Workable's implementation team collaborates with the organization to understand its unique requirements, goals, and timeline. This phase involves gathering information about existing HR processes, data migration needs, and any integrations with other systems.

    Configuration and Customization: Once the discovery phase is complete, Workable's team configures the software according to the organization's specifications. This may involve setting up user accounts, customizing workflows, configuring permissions, and integrating with other systems such as payroll or HRIS.

    Data Migration: If the organization is transitioning from an existing HR system, data migration may be required. Workable's team assists with migrating data such as employee records, job postings, and candidate information into the new system, ensuring a smooth transition without data loss or discrepancies.

    Training: Workable provides training resources and support to ensure that users are familiar with the software and its features. Training may include online tutorials, documentation, webinars, and personalized training sessions tailored to the organization's specific needs.

    Testing and Validation: Before going live, the organization conducts thorough testing of the system to ensure that it meets their requirements and functions as expected. Workable's team may assist with testing and validation to address any issues or concerns that arise.

    Go-Live and Post-Implementation Support: Once testing is complete and the organization is satisfied with the implementation, Workable goes live, and users begin using the system for their HR and hiring needs. Workable's team provides ongoing support and assistance post-implementation to address any questions, issues, or additional training needs that may arise.

    The timeline for implementation can vary depending on factors such as the size of the organization, complexity of requirements, and availability of resources. Typically, implementation can take anywhere from a few weeks to a few months, with smaller organizations often completing implementation more quickly than larger ones.

  • What are the Workable support options? List all.

    Workable offers several support options to assist users with their software needs. These options include:

    Online Help Center: Workable provides an extensive online help center with resources such as articles, guides, and tutorials to help users navigate the software and troubleshoot common issues.

    Email Support: Users can contact Workable's support team via email for assistance with technical issues, account inquiries, or general questions about the software.

    Phone Support: Workable offers phone support during business hours for users who prefer to speak directly with a support representative.

    Live Chat: Users can access live chat support through the Workable website or within the software interface for real-time assistance with questions or issues.

    Community Forum: Workable hosts a community forum where users can connect with other users, share best practices, and ask questions about the software.

    Dedicated Account Manager: For enterprise-level customers, Workable may provide a dedicated account manager to serve as a single point of contact for ongoing support and assistance.

    Overall, Workable offers a range of support options to ensure that users have access to the help and resources they need to effectively utilize the software for their HR and hiring needs

  • Do Workable’s solutions include AI?

    Workable Recruiting is a complete hiring platform that helps you find and hire great talent faster.
    Post jobs to 200+ boards with one click and source candidates from a database of 400M+ profiles. Speed up hiring with AI-powered screening, self-scheduled interviews, and automated offer management. Create compelling job posts, personalized emails, and interview kits effortlessly with AI assistance.