"Above and beyond customer support We use Wishlist to maintain a global membership database on our members-only website. (www.ILAWnetwork.com). We used a website development firm to build the site, but then we decided to administrate the website on our own. We don’t have a tech person that knows WordPress on staff and I have only moderate ability to code HTML and I am program staff, not a tech staff member. Wishlist is the engine that drives our entire site. When we have noticed issues, I have contacted their tech team and they get back to me in a matter of minutes and so far have solved all the issues within 48 hours. I should also point out that most of those issues are related to the customizations on my site and have not been caused by Wishlist itself."
"You have a great product, but it’s your staff customer support, their knowledge, their actions and their friendly attention that makes your product awesomely fantastic. Thanks so much for your teams excellent support, instructions and service."
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