"With WinMan, people began to take the information at face value which had a considerable impact on their actual fulfillment in doing their job. This had further benefits because people increasingly began taking responsibility for what they did due to their increased confidence. It also helped everyone to see the role they played in the bigger picture, which helped engender a sense of mutual accountability. I see this as a key factor in helping EGL to undergo the growth it has experienced over the past 2 years."