“The templates are all set up, making it incredibly efficient. We just click and send it off. This way, if someone misses our post on Instagram, they’ll still receive the promotion through three other channels: a text, an email, and a push notification.”
“The support system is amazing. Whether it’s email, the call center, Knowledge Base, or Community Forum, there’s so many ways WellnessLiving provides ongoing support at each step of our client journey. Plus, they’re very quick to get back to you and can answer even the most complicated of questions. They always have our back.”
“Clients undergoing whole-body cryotherapy can effortlessly add brain wave stimulation to their service right from their shopping cart. It’s seamless and happens without any need for direct promotion from us, enhancing their experience and our revenue simultaneously.”
“I couldn’t get the merchant processor or reports I need with our old software. I started shopping and found WellnessLiving after multiple other sales meetings.”
“The switch to WellnessLiving was so smooth that many of my clients didn’t even notice.”
“The app! If you are a WellnessLiving customer and you are not using the app, you are doing yourself a disservice.”
“I switched to WellnessLiving because I wasn’t happy with the customer service I was receiving prior to [switching]. I love being part of the WellnessLiving family because the customer service is so much better.”
“We created the “Be a Friend” program where clients can earn a complimentary personal training session or a one-month gym membership for simply referring enough friends. We also promote our “Buddy Training” Program where if you bring a friend with you, you can split the cost.”
“One of my favorite things about WellnessLiving is how easy it was to migrate all our client data from our former booking system. Throughout the onboarding process, whenever I had a question, I could always rely on their top-notch customer service. They’re there for us no matter how many times I call.”
“I wouldn’t be able to communicate with leads and clients at the capacity that I do without WellnessLiving’s email marketing feature. It’s been great for communicating with clients and promoting classes and events to get all our spots filled.”
“The payroll reporting is the best part of WellnessLiving. Once I got it set up, it’s easy to keep track of staff pay and services provided by staff members. It turns a job that used to take all day into an hour or two.”
“We’ve had many people create a client profile with us on WellnessLiving even if they didn’t immediately come to the studio. Even before we opened, we had hundreds of email addresses in the WellnessLiving system, allowing us to reach out to people and start promoting our business. It’s been super key for marketing and increasing our revenue as some of our leads have converted into clients by getting our regular email blasts.”
“The WellnessLiving Support Team are next-level good. I rarely have issues, but when I do, WellnessLiving is always on top of it. They acknowledge my phone call with an email and email me when they have a resolution. I feel very connected and supported!”
“At first, switching to virtual classes was intimidating and a learning curve for both the instructors and the community. But once everyone got over that learning curve, with the help of the WellnessLiving Customer Support Team, having the virtual options has been beneficial for everyone.”
“When we were told we had to shut our doors, we thought it would just be for a couple of weeks. But we soon discovered it would be much longer, and we knew we needed to find a software company that was up for the challenge. WellnessLiving provided everything we needed, and more, at an affordable price. The fact that they could also support our online retail store was a bonus.”