“We did check-in classes and another little tutorial on selling packages. I spent maybe [only] 2 or 3 hours training them.”
“The reformer is pretty versatile; you have added resistance compared to mat classes. I prefer the reformer because it’s a lot more dynamic. For beginners, it’s nice because you can add stability where it’s needed and for more advanced people you can add that resistance."
“Our focus is on building community and a sustainable practice that you can take out into the world.”
“The app! If you are a WellnessLiving customer and you are not using the app, you are doing yourself a disservice.”
“I switched to WellnessLiving because I wasn’t happy with the customer service I was receiving prior to [switching]. I love being part of the WellnessLiving family because the customer service is so much better.”
“We created the “Be a Friend” program where clients can earn a complimentary personal training session or a one-month gym membership for simply referring enough friends. We also promote our “Buddy Training” Program where if you bring a friend with you, you can split the cost.”
“One of my favorite things about WellnessLiving is how easy it was to migrate all our client data from our former booking system. Throughout the onboarding process, whenever I had a question, I could always rely on their top-notch customer service. They’re there for us no matter how many times I call.”
“I wouldn’t be able to communicate with leads and clients at the capacity that I do without WellnessLiving’s email marketing feature. It’s been great for communicating with clients and promoting classes and events to get all our spots filled.”
“The payroll reporting is the best part of WellnessLiving. Once I got it set up, it’s easy to keep track of staff pay and services provided by staff members. It turns a job that used to take all day into an hour or two.”
“We’ve had many people create a client profile with us on WellnessLiving even if they didn’t immediately come to the studio. Even before we opened, we had hundreds of email addresses in the WellnessLiving system, allowing us to reach out to people and start promoting our business. It’s been super key for marketing and increasing our revenue as some of our leads have converted into clients by getting our regular email blasts.”
“The WellnessLiving Support Team are next-level good. I rarely have issues, but when I do, WellnessLiving is always on top of it. They acknowledge my phone call with an email and email me when they have a resolution. I feel very connected and supported!”
“At first, switching to virtual classes was intimidating and a learning curve for both the instructors and the community. But once everyone got over that learning curve, with the help of the WellnessLiving Customer Support Team, having the virtual options has been beneficial for everyone.”
“When we were told we had to shut our doors, we thought it would just be for a couple of weeks. But we soon discovered it would be much longer, and we knew we needed to find a software company that was up for the challenge. WellnessLiving provided everything we needed, and more, at an affordable price. The fact that they could also support our online retail store was a bonus.”
“I am really happy to have a brick-and-mortar studio now. It’s been quite the expansion project. And the team at WellnessLiving made opening the studio so easy.”
“There are so many options for yoga and fitness available online, but there’s still the missing piece of community. WellnessLiving’s Zoom integration gave us the ability to stay connected and retain that feeling of community with our clients.”