"WebFM uses a “No surprises approach” to O&M Manual handover. After using WebFM, Defence will never do handover the old way again. WebFM adds value by allowing data to be input early, you can see all the data, you can create reports for the data, and manage the maintenance manuals process right through. We like to add value to our service and now we can hand it over to the client digitally, on time with no surprises."