Wandz.ai Testimonials

“We’d hear from our guest engagement center that customers would sometimes call and ask; ‘why do you have ads of other brands or other stores on your website?’ Obviously, the call center was very confused and answered ‘we don’t do that!’. Customer Journey Hijacking was on our radar, but the big ‘but’ we had was how many customers could it actually be affecting?”

“At the time we were completely unaware of Customer Journey Hijacking. When we saw it on our website we didn’t think this would be a problem that our customers would experience. It was only after we ran the test that we could see the magnitude of this problem and impact on our conversion rate and revenue.”