Access even more references from these marketplace competitors
“Voyc is not just reducing QA costs and helping manage risk better, Voyc reduces rework, improves customer satisfaction and helps businesses stay compliant. On top of that, I was very impressed by the level of professionalism and support we received from the Voyc team during and after POC implementation.”
"Before Voyc, if I wanted to do on investigation into the call center I would need to brief the quality team, and then give them over a week to listen to the calls. They would then submit a report on their findings, which would only be covering a handful of selected calls. With Voyc, I can get the answers in minutes."
CallTrackingMetrics is an award-winning, global conversation analytics company founded and led by a husband-wife team that enables marketers to make effective data-driven decisions and increase ROI. Over 100,000 users, including The Washington Post, Verizon Connect, and ServiceMaster, rely on CTM to track and attribute all online and offline leads across multiple platforms through native integrations with core tools like Google Ads and Analytics, HubSpot, Salesforce, Zoom, and Facebook. CallTrackingMetrics is named an industry leader, year after year, by top software publications like G2 and Capterra and regularly recognized for its growth and innovative culture. CallTrackingMetrics.com
Chorus by ZoomInfo uses proactive AI-powered recommendations and insights that keep your finger on the pulse of every account and opportunity, giving you a better line of sight for maximizing revenue. Integrated fully into the ZoomInfo platform, Chorus can capture and analyze the voice of the customer to make better strategic decisions based on market insights and customer feedback, and help your team collaborate to drive next steps forward with direct customer context.
Observe.AI is on a mission to transform contact centers by turning every agent into your best brand representative. With its Voice AI Platform, which leverages the latest Speech and Natural Language Processing technologies, the world's top brands quality-check 100% of calls, ensure compliance, and turn agents into top performers through targeted coaching.
FeaturedCustomers has 1,881,390+ validated customer references
including reviews, case studies, success stories, customer stories,
testimonials and customer videos that will help you make better
software purchasing decisions.