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  • 4.8 / 5.0 (2553)
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Voyc Testimonials

  • “I have seen nothing like this. Most digital QA solutions are only measuring the tone of the conversation - I have seen nothing that checks for compliance phrases like Voyc does.”

  • “Voyc was fast and painless to set up, configure, assess risks, and ultimately resulted in happy business users.”

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  • Reference Rating
    4.7 / 5.0
    Customer References57 total
    About

    CallMiner helps businesses and organizations improve contact center performance and gather key business intelligence by automating their ability to listen to every customer interaction. CallMiner’s market leading cloud-based speech analytics solution automatically analyzes contacts across all communication channels: calls, chat, email, and social. CallMiner offers real-time monitoring and post-call analytics, delivering actionable insights to contact center staff, business analysts, and executives. The results include improved agent performance, sales, operational efficiency, customer experience, and regulatory compliance.

  • Reference Rating
    4.7 / 5.0
    Customer References17 total
    About

    ExecVision is a conversation intelligence platform built on a simple, almost inarguable premise: Insights mined from customer interactions are exponentially more valuable when you can translate them into performance improvements in your marketing, support, sales, and product teams. They shine where other conversation intelligence software falls short: Improving performance by changing human behaviors. Founded in 2015, their team leverages all the pattern recognition and human intelligence from ExecVision’s 15 years of insights-based sales coaching, and applies it to uncovering actionable insights from customer-facing conversations, allowing organizations to make better decisions, coach and develop their team at scale, drive behavior change, and ultimately generate more revenue through performance improvement. Customers like The Madison Square Garden Company, Intuit, TransUnion, Imperial Supplies, and Zuora have seen a 30+% increase in win rates and onboarding cut by at least 30%.

  • Reference Rating
    4.7 / 5.0
    Customer References20 total
    About

    VoiceOps is an artificial intelligence tool that analyzes every conversation on your team. Like a sales coach, VoiceOps uses your data to give you replicable and trainable techniques that you can implement throughout your sales force. VoiceOps does the job of transcribing and analyzing your team’s conversations so you can provide the most valuable, actionable, and data-driven feedback to your entire team.

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