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Athenic AI is revolutionizing Business Intelligence reporting and ad-hoc analysis, empowering individuals and teams to unpack the "Why" behind their data in mere seconds, not days. Unlike standard dashboards or reports, Athenic AI provides a dynamic and interactive data experience, enabling instant access to critical data insights at any crucial moment. What sets Athenic AI apart is its democratization of analytics. They make advanced data insights accessible to everyone using natural language, regardless of technical expertise, including guiding users through answering their data questions and providing helpful notes when confidence in the answer is low. Athenic AI not only reshapes how you interact with your data but redefines how you incorporate insights into everyday decision-making. Data-driven decisions are no longer the realm of data scientists alone. With Athenic AI, you can seamlessly integrate data insights into your daily workflows, allowing you to dive in-depth into trends and drive your decisions with confidence.
Hear is an AI-powered conversation intelligence platform designed for contact center managers. Trusted by enterprises, Hear delivers unrestricted insights, proactive intelligence, and a unified data source to transform contact centers. By analyzing 100% of customer conversations, Hear uncovers critical insights to boost revenue, improve customer retention, and enhance operational efficiency and compliance—all while ensuring enterprise-grade security at scale.
Propense is an AI-powered solution that uses firms’ historical data, service offerings, internal initiatives, and market events to anticipate where clients have additional needs that a firm isn't currently serving. Propense uses AI-driven analytics, real-time market triggers, and historical service data to predict your clients’ needs and recommend the most relevant services your firm can offer in response.
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