Voximplant Testimonials

"We were losing lots of customers who requested test drives. Our employees had to process the requests manually, that’s why a dealer could sometimes receive the customer’s contact details in 24 or even 72 hours if the request was submitted on Friday evening. In the digital environment, quick response is a must. So we decided to automate request processing, specifically data verification, connection of the customer with a dealer, and quality control. We’ve been using this solution for 6 months and experienced several benefits. A dealer no longer spends time on calling the customers who provided an incorrect phone number or changed their mind. The call statuses are logged into our CRM system: we can monitor the dealers’ activities and check the history of each customer contact. Above all, as we sped up the customer communications, the test drive conversion rate doubled."

"Prior to Voximplant, we tried a number of other solutions, but only Voximplant’s platform has met our requirements for functionality, stability, and price. In only a few weeks working with Voximplant, our development team was able to implement all needed services and set everything into production. The platform makes us confident that we can scale our service in existing and new markets. Voximplant takes care of all of the telephony and scalability complexities involved on our behalf."