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5CA is an expert in CX (Customer Experience). They assist their clients to optimize their customer support offering, from self-service to outsourced multilingual omnichannel support services. They consider themselves a CX tech company - they use technology to assist customers and their agents to solve problems as quickly as possible. 5CA is a major player in the Consumer Electronics, Video Games, and eCommerce industries. They strive to offer uniform customer treatment, regardless of the contact point chosen by the customer. Whether it is e-mail, telephone, social media or chat.
DIT Web Solutions Inc. was founded in 2004, they've had a strong team of designers, web developers and brand experts creating engaging online experiences for a wide variety of customers. They offer Toronto web design, development, search engine optimization, branding and hosting that makes your brand stand out.
The Spark Group, a full-service digital marketing and social media firm in NYC, is helping S’MAC leverage the power of social media to foster loyalty and drive sales. In addition to social media management, The Spark Group will collaborate with S’MAC to run creative, community-wide social campaigns and contests, capitalizing on social media tools such as Twitter, Facebook and Instagram. One special promotion, to be specific, is the “build your own mac & cheese” contest that S’MAC will begin featuring in the coming months. Today, with 80% of small businesses facing the challenge of attracting new customers, social media is the surefire way to connect with followers, old and new.
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