VitusVet Testimonials

“For the purpose of dealing with COVID-19, it certainly has been a blessing as we have had to adjust and change our normal workflows and patterns very quickly. We have seven phone lines and our phone lines were completely lit up constantly. People were leaving voicemails and then being upset if we didn’t get back to them, but we couldn’t answer them or listen to the voicemails because the phone lines kept ringing, Now with VitusVet Connect clients can text us. They let us know when they arrive. They can request refills, get access to forms, share pictures it’s been very, very helpful for us.”

“It’s a great way [for clients] to see what the total is beforehand, Because their clients are receiving their total before pickup, it allows them time to not only know their charge, but understand it and prepare any questions. Pet owners feel like they’re being paid attention to, On the off chance that a credit card is declined, it’s happening through the privacy of their phone rather than at the practice in front of others – reducing stress not just for the client, but our front desk staff, as well.”