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"Our staff, overall, are very happy using it. For those that were using a simpler system, they are very happy it’s not too difficult. For those that were using a more complicated system, they are very happy that it is simple and trustworthy."
“I have really good relationships with a few people at VistaVu. I trust that they will always do what is best for our company to help us move forward.”
Dispatch is the modern field service experience platform, purpose-built to solve the communication gap between enterprise brands, 3rd-party contractors, and the consumer. Most brands rely on independent local partners to deliver the on-demand expertise required for local installation, repair, support or maintenance services, leaving the customer experience and brand's reputation at risk.
ServicePower is an award-winning AI-powered field service management solution and has been recognized as a Visionary leader six times in Gartner’s Field Service Management Magic Quadrant. It enables delightful, transparent, and timely field service experiences for customers, while delivering significant operational efficiencies. Trusted by organizations around the world such as GE Appliances, LG, Hisense, and AIG, ServicePower provides the only SaaS platform that helps companies efficiently manage both employed and contracted workforces. ServicePower customers achieve results such as: • 40% improvement in customer satisfaction • 30% increase in jobs completed per day • 30% increase in first-time fix rates • 20% reduced time onsite Capabilities include real-time, intraday schedule optimization and mobile access tools for employed workforces, intelligent dispatching and contractor management and automated contractor reimbursement for contracted workforces. A consumer self-service portal, intelligent work order management, and analytics for data-driven decision making add to the suite’s capabilities. With almost 30 years of experience focused exclusively on field service, ServicePower provides the industry’s faster Return on Investment, and implementations are augmented through personalized professional services and devoted customer success managers for every customer.
WorkBuddy is a simple job management platform for medium to large Australian trade, multi-trade and field service businesses to better manage jobs and field workers. Software is ideal for trade and services businesses whose scope of work includes service, maintenance, construction and project-based jobs know that different businesses have different needs, that's why WorkBuddy can be tailored to meet your specific requirements.
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