“With the starter compliance matrix, the concept tracking, the document compare, the readability reports, the quality reports, and the acronym reports – there is a 15% savings in total hours on every proposal. The metrics from the solution help us guide the quality improvements in each proposal.”

“I’m on temporary loan to the Public Health Agency of Canada to help with web writing about COVID-19. This pandemic has underscored the essential nature of plain language during a crisis. When communication is critical, plain language is essential. There’s no room for ambiguity.”