Vertical Communications Testimonials

“We needed greater flexibility, better routing options and more detailed insight into the call center operation. With more comprehensive communications capabilities, we could present ourselves as a much bigger company, and still deliver the level of service that distinguishes our company.”

“Wave IP is a smart system, and it gives us a number of managerial capabilities we previously lacked. There’s no faking it when it comes to customer service. We see who’s being responsive and who’s not. We can now make sure the sales staff satisfies its customers on a long-term basis, not just when they drive off the lot.”