“We have added a new feature that allows us to understand the pattern of how lanes are being utilised throughout the day. This helps us better understand TSA’s lane utilisation on any given day. Our future goal is to pair this information with passenger show-up profiles and wait-time inputs to …

“Our use of the technology has proven quite successful. It has enabled CVG to continue our close collaboration with TSA to ensure that the passenger experience is one that enhances the journey experience not detracts from it. Our significant investments in our facilities and the solution ensures we use them …