Velarium is a global provider of custom webware for Labor Unions and affinity group organizations. Their goal is to provide unique custom automation applications using their proprietary webware, VUE (Velarium Universal Enterprise). Velarium Universal Enterprise, VUE, is their proprietary webware developed specifically for customer relationship management and business process automation. VUE was designed to simplify their client's operations and create efficiencies lost in non-automated business infrastructures.
"I like Velarium’s product and the team is personal and approachable. Velarium’s customer service is above anything we anticipated. If we need something changed. I simpIy pick up the phone and ask them. In the tech world, its unusual to have your suggestions be heard and implemented. They have never told me ‘no’ outright. They have always said ‘Lets try it, and if it doesn’t work we will create another solution. Other companies are strictly business they are bureaucratic and will ask us to fill out a service ticket and they will’ try to get beck to us in 24hours.’ With Velarium we can talk to a human being. There Is always some one on the other end of the line to respond to any concerns. I know of no issues with the database that look more than one phone call to resolve. Velarium’s customer service is unheard of to have that personal connection and touch shows that they are attentive to my needs."
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