19 User.com Testimonials

“With the help of User.com we improved the performance of our onboarding and re-engagement emails. Apart from this, it is a great tool for user behavior analysis and segmentation – now I can create campaigns adjusted to the needs and customer journey stage of a single user.”

"Nothing was so automated, we didn’t have capabilities to set up automations easily, and there were no great ways to build flows, or even update agents. Everything was extra we had to pay for whatever else we wanted in addition to what we already had."

"We found User.com when we were looking to improve our customer support platform, and now we use the software as an All-In-One platform combination for Live Chat, Deals, SMS reminders, saving us tons of time and improving our efforts."

“With User.com we’ve managed to keep our Newsletter Subscribers base healthy and grow it 35% just within 6 months.”

“Thanks to the marketing power of segmentation at User.com, we’ve been able to find great success with swimming into data and separating between interests, cities, and more to create high value.”

“When we first started with User.com, we wanted to start our lead generation process. The system has not only improved our lead gen process but has also structured our sales process with automated emails. Since the implementation, User.com has drastically accelerated our lead generation by 200%.”

“At Hunch we started with Intercom at the early startup stage but decided to switch to User.com as we were growing – we were looking for an all-in-one solution for marketing campaigns, automation, and advanced user tracking. We value User.com, especially as a partner, not a tool. And we like their pricing system – they don't "punish" businesses for growing.”

“User.com helped us diversify and organize our lead generation & management processes, and saved a lot of time we previously spent on manual tasks. It’s incredible how many useful marketing tools can be included in just one platform.”

“Now I can plan, prepare, execute, manage and evaluate different marketing campaigns fully on my own – I no longer need to wait for ‘some free time’ of our developers. Automations, ease-of-use and time saving – this is what User.com is about.”

“Since we started working with User.com we have tripled our email list to 75 thousands users and made email marketing one of the most important marketing channels. We were mainly looking for customer engagement tools but now we as well use the User.com CRM and are ready to implement next modules soon. Truly all-in-one.”

“I’m in love with the products, and people laugh at me at how much I love User.com, but I’m a huge fan and recommend the software to everyone. 3 Words for me of what User.com is: Fast, Flexibility, Results. I don’t have any need to feel like I need to switch or migrate to anything else, because your platform helps us make good results and achieve our goals, from churn, retention, engagement, to even our sales goals.”

“Thanks to User.com, with our business growing 500% YoY, we managed to keep conversion rates and customer satisfaction at the high levels. It’s been a huge help while scaling our business.”

“Before User.com our team was hopping all over the place with different tools, but now I’m able to use all of these products – from push, SMS, knowledge base, on top of the robust marketing automation – in a single system to enhance my customer’s experience, and this is where the platform has the advantage.”

“Previously we would just do very broad email campaigns to our 2 million members, but now with User.com, I’ve been so excited as a marketer to do marketing automation and send tailored emails automatically, taking us from a 7-10% to now as high as 40% to 50% on click through rates.”

“We’ve found that marketing software often has a disconnect between the marketing cloud and integration within a product or an app, like push notifications, which can be incredibly valuable for our customers, and this is where User.com is able to stand out.”