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"US DataVault and its MAC DataVault division, have an easy to setup, easy to use, and an easy to operate backup solution. The customer service is friendly and helpful, and the technical support is quick to answer any questions. And the prices are very fair, can't be beat for the quality and offered services. The relationship we have with them provides support that exceeds other public offerings. This limits our enterprise risk because we need to ensure that at the most critical times we will be supported like we are the only customer."
"As we have grown and our needs have changed, US DataVault/MAC DataVault has always been there to assist us through our growing pains and made sure that our solution with USDV/MACDV was right sized, yet scalable to our growth rate. We would strongly recommend them to anyone as a provider of reliable, cost-effective technology services."
Blacklight Solutions is an applied analytics solutions company based in Austin, Texas. They create data analytics products that solve business problems. Blacklight Solutions focuses on creating innovative solutions that help companies scale to meet these critical information management needs and find new applications for owned data streams. They leverage their own technology that glues data processing tools together to provide seamless integration and meaningful analytics.
Provana offers cutting-edge technology platforms and a large global workforce with depth and breadth of experience across the collection life cycle. Provana delivers products like compliance management system, collection resolution apps, speech analytics platform, business analytics dashboards and a reliable workforce specifically trained for your needs. Our call center speech analytics (ICAP - Integrated Call Analytics Platform) offers AI-powered call monitoring that’s significantly more affordable than the competition. Partnering with CallMiner, we’ve built a speech analytics platform that automatically monitors and objectively scores every call, providing deep insight into which calls to focus on and drastically reducing the need for internal monitoring. ICAPs innovative features help transform your call center by increasing productivity and decreasing costs, providing affordable cutting-edge technology to companies of all sizes. Beyond the automation and ease it brings to call center monitoring, ICAP® can help improve productivity, performance and profitability by: Gathering larger data sets, allowing you to identify trends faster Improving call quality and customer relationships Increasing call volume per agent by 20% Identifying winning methods that can be turned into best practices Eliminating the time spent manually monitoring calls and providing feedback Reducing customer complaints by 50%
eWay-CRM is here to help companies worldwide be truly effective. They have been determined in following this mission for more than 10 years. That is also why eWay-CRM® is embedded straight into Microsoft Outlook. This way, they are able to transform the well-known Outlook environment into a full-featured CRM tool for managing clients, sales, and projects. Moreover, you can create professional bulk e-mails.
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