"I like the flexibility of Uptick, a lot of different things that you can do inside of it that you can't do inside of other softwares. A lot of flexibility with the reporting, things like that. It's a big important aspect for us is we're not just stuck with one certain thing. It's not, because in fire protection, one size doesn't always fit all."
"Uptick is different to the previous systems that we've used - everything is tailored to our industry."