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"We needed to be able to quickly ascertain the overall sentiment and experience of our users to pivot and adjust accordingly. What used to take me 15-20 hours a month now takes me one-two hours a month - an extraordinary difference. Not to mention how easy they make it to respond to customers, which used to take so long. Unwrap has changed the way I feel about customer feedback analysis."
"At Finch, we're building a mental health app that tries to meet everyone where they're at—which means, every single user opinion matters deeply to us. As more and more people use Finch, we needed to have the ability to keep up with each piece of nuanced feedback effectively and in a timely manner. Unwrap helps us do just that with their weekly digests, which contain real-time insights into exactly what our customers are saying. Now, if we're launching a new feature, we have the confidence that it'll resonate with users—all because Unwrap helped us understand what went well and what missed the mark following previous launches."
Propense is an AI-powered solution that uses firms’ historical data, service offerings, internal initiatives, and market events to anticipate where clients have additional needs that a firm isn't currently serving. Propense uses AI-driven analytics, real-time market triggers, and historical service data to predict your clients’ needs and recommend the most relevant services your firm can offer in response.
Qloo is the parent company of TasteDive, a cultural recommendation engine and social community that allows users to discover what to watch, read, listen to, and play based on their existing unique preferences. They are a leading AI-powered personalization engine for cultural preferences, providing completely anonymized consumer taste data and recommendations for leading companies in the tech, entertainment, publishing, retail, travel, hospitality and CPG sectors. Qloo’s proprietary Taste AI predicts consumers' preferences and tastes across over a dozen major categories, including music, film, television, podcasts, dining, nightlife, fashion, consumer products, books, and travel.
Riley AI is your intelligent product insights assistant, helping you build products your customers truly love. By connecting the dots between all of your data, Riley uncovers hidden patterns and priorities, so you can focus on what drives impact—fast. With adaptive AI and real-time collaboration features, Riley aligns your team, tailors findings to your goals, and empowers you to make confident, customer-driven decisions.
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