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Read 3 Hear reviews and testimonials from customers, explore 4 case studies and customer success stories, and watch customer videos to see why companies chose Hear as their AI Data Analytics Software

Hear is an AI-powered conversation intelligence platform designed for contact center managers. Trusted by enterprises, Hear delivers unrestricted insights, proactive intelligence, and a unified data source to transform contact centers. By analyzing 100% of customer conversations, Hear uncovers critical insights to boost revenue, improve customer retention, and enhance operational efficiency and compliance—all while ensuring enterprise-grade security at scale.

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Customer Rating Review Scorebased on 52 reference ratings
4.8/5.0 (52)

3Testimonials

  • "What we love most about Hear is how easy it is to use—everything we need is right there. We can instantly see what patients are calling about, how our team is performing, and where we can improve. It gives us insights we never thought were possible, and it does it all without any complicated setup. Hear has changed how we run our contact center and made our customer service so much better."

    Andreea SoleriuCall Center Director
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4 Case Studies

  • 93% of EL AL Calls Categorized, 95% CRM-Ready — Live in 1 Week, Zero Touch

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Additional Hear Information & Resources

Read Hear Reviews, Testimonials & Customer References from 3 real Hear customers.

Browse Hear Case Studies, Customer Success Stories, & Customer References from 4 businesses that use Hear.

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