Read 7 Unthread reviews and testimonials from customers, explore 5 case studies and customer success stories, and watch customer videos to see why companies chose Unthread as their undefined

Unthread is an agentic service management platform that tracks and resolves tickets instantly from Slack. They help IT, HR, and CS teams to resolve issues faster with both AI + human agents in one platform.

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Customer Rating Review Scorebased on 151 reference ratings
4.8/5.0 (151)

7Testimonials

  • “Before Unthread, we had zero visibility into exactly how well we were supporting our customers and we struggled to identify which high-level themes were contributing to our support load over time. Now we know exactly what these repeat topics are, enabling us to make more informed decisions for product development and improving our customers’ experience with Heron."

    GenevieveHeron Data
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5 Case Studies

  • thirdweb Makes Web3 Easy for Developers

    Atif KhanVP of Business
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Additional Unthread Information & Resources

Read Unthread Reviews, Testimonials & Customer References from 7 real Unthread customers.

Browse Unthread Case Studies, Customer Success Stories, & Customer References from 5 businesses that use Unthread.

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