Read 7 Unthread reviews and testimonials from customers, explore 5 case studies and customer success stories, and watch customer videos to see why companies chose Unthread as their undefined

Unthread is an agentic service management platform that tracks and resolves tickets instantly from Slack. They help IT, HR, and CS teams to resolve issues faster with both AI + human agents in one platform.

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Customer Rating Review Scorebased on 112 reference ratings
4.8/5.0 (112)

7Testimonials

  • “We spend a lot of time talking to our customers. One thing we hear repeatedly is how they love our fast, accurate, and friendly support over Slack, so when the number of customer channels became overwhelming, instead of switching to a traditional ticketing system, we decided to double down on Slack and find a tool that could help us keep on providing excellent and friendly support while making sure that every request is handled promptly until completion."

    Jean-Marc FontaineHead of Solutions Engineering and Support
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5 Case Studies

  • thirdweb Makes Web3 Easy for Developers

    Atif KhanVP of Business
4 more case studiescurrently locked

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Read Unthread Reviews, Testimonials & Customer References from 7 real Unthread customers.

Browse Unthread Case Studies, Customer Success Stories, & Customer References from 5 businesses that use Unthread.

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