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"Our staff quickly realised that calling the “new” helpdesk resulted in the same helpful, friendly service and advice provided by the in-house team, but with the benefit of a large group of technicians who understood our environment and culture."
"I have received positive feedback regarding the service desk from our staff, located both in our UK office and home based. In the world of delivering a support service, such comments are rare indeed, so this is a real testament to the effectiveness of the service. In summary, the take on of the helpdesk went better than I could have hoped and I look forward to developing our relationship."
NWN helps customers solve business problems through technology. NWN offers a broad range of innovative and cost-effective software and technology solutions and services, from business intelligence and custom application development to technology infrastructure, monitoring and support services. They help customers choose the IT solutions that make the most sense for their business. They work with private sector businesses across many industries as well as state, local, and educational organizations in the public sector.
CTI has provided critical data analytics, data protection and cyber security solutions essential for the complex business of leveraging IT innovation while reducing risk. Life Sciences, Health Care, Financial Services, Retail and Higher Education organizations from 50 to 50,000 employees depend on CTI for industry expertise, solutions, leadership, and managed services.
Vology, a leader in Managed IT Services, delivers end-to-end solutions to design, build, monitor and protect your network. By allowing Vology’s team of proven, experienced engineers and technical staff to handle your IT operations, you can focus on managing and growing your business more efficiently and cost-effectively. You run your business. They keep it running. Vology currently monitors, manages and maintains 260,000 devices at 32,000 customer sites through its U.S.-based 24/7/365 Network Operations Center and nationwide network of 2,200 fully vetted field technicians.
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