"Tyler was so responsive throughout the reassessment. When I called or dealt with anyone at any point in the day or night, they were quick to respond. If I asked them to attend a public meeting, Tyler was there, ready to address the crowd and answer any questions they may …

“We compared the benefits of updating our in-house system versus choosing an outside vendor, We chose the [Tyler] Labor Relations application because it is able to track all of the information related to grievances, from start to finish. It gave us what we needed in one complete package.”

"We’ve had a lot of benefits. After implementation we were able to retire about 90 disparate standalone systems on various platforms, so that was a huge saving of time and resources.”

"When the City of Troy accepted the proposal from Tyler Technologies to implement the Incode software, we never realized how much of a payoff we would receive. It has allowed us to run our city more efficiently and effectively, thus creating a team atmosphere and better morale with our employees. …

"One of the greatest benefits has been the elimination in keying in the GL account information as this is now handled automatically and it is completed as soon as the invoice is created."

"Our inspectors went from not wanting an iPad to loving it."

"Now when a search is conducted, the system can return information based on a single point or a parcel such as a street. That’s the power of ArcGIS. It created address visibility and more accurate permitting."

"This makes us more efficient at our jobs and saves money in a time where budgets are tight. Our arrests have gone up and it has the potential to increase our warrant service and fine collections. We’ve already connected hundreds of thousands of records; this leads to more intelligent policing …

"The seamless push of citation data between three departments (police, court and accounting) is a tremendous benefit to the citizens of the Town and to the employees of the Town."

"I thought: ‘why can’t we apply eRecording to the treasurer’s office down the hall so we can both integrate and ultimately save taxpayer money."

"I love the Tyler Eagle product; it’s second to absolutely none. They do things to meet our needs and do what’s best for us. I would not hesitate one minute to pick up the phone and call Tyler and help us work through a process."

“I really think other counties will be impressed with Eagle, it’s been great to work with. We expect excellence from our software and that’s exactly what we received.”

"I was immediately taken with how robust it was, yet it seemed so completely flexible and easy to integrate into our district."

"Tyler’s Infinite Visions implementation team completed the CIMS® data import for the first six districts. At that time, the County suggested a few import modifications and they were very receptive. We then completed the remaining conversions. Now processes are much easier and efficient."

"They understand every nuance of school districts business processes, making my job just that much easier."