"The big win from this challenge was it empowered our employees. It gave them access to not only their onboarding, but just everything that the employee portal offers. It allows them to review their personal information, their leave balances, their benefits, and total compensation."

“The integrations [among Tyler products] allow users of all kinds to easily access data and processes they couldn’t before. As the products continue to improve and integrations become more seamless, this will only serve to bring users better, more satisfying experiences.”

“My goal was to bring automation to our office as well as get on the same page with the Court Coordinator and District Attorney of the other counties in our district. We also very much look forward to digitizing our records and getting away from our reliance on paper, in …

"I honestly could not imagine going through this process without having the data available online in real time. It’d be like operating blindly, so to speak."

"We realized virtual court technology would help us keep our services going during disasters, and we needed to find a technology partner to assist us."

"It’s critically important that people get good information, accurate information, so they can make the proper health care decisions for themselves that have an impact not only on their health, but their family members and their friends."

"The ROI is great. Establishing a self-service data hub is a positive step in data governance for the city and is everything our team has been hoping for."

"The way we set it up isn’t all that different from what we normally capture on vendor payments for our Open Checkbook. For the CARES Act, we’re collecting more detail than what we’ll have to provide the U.S. Treasury on the Coronavirus Relief Fund, which is a good thing and …

"Data-sharing is something we needed to catch up on. COVID-19 has enlightened that too. We need to seamlessly share data with different jurisdictions on different platforms and data capabilities."

"MyCivic has not only gone a long way in increasing our communication with residents, but it has helped change the image of municipal government being slow to respond and not very technologically advanced. The bang for your buck is off the charts. We couldn’t be happier with it."

“To start, we had separate timelines for the app and the website. We were also changing our logo, our slogan, and our colors. It hit a point where it made the most sense to tie everything together. This way we were able to promote it all at once.”

"In about four weeks, my team identified the city’s most important financial information, built an online dashboard using the Tyler platform, and launched a real-time data resource to the public."

"This achievement advanced our organizational goals to better support the town’s budget and finance department’s objective to safeguard the town’s financial resources and ensure adherence to our fiduciary responsibilities."

"Tyler is also finding events that my other security layers aren’t picking up."

"We want dispatchers, first responders, and other critical stakeholders to have access to integrated data to increase connections to community providers who can support people in need and reduce incarceration as the “go-to” response."