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“Twilert has allowed us to open direct channels of communication with those who may not have otherwise voiced a concern, opinion or question because of not knowing where to go or who to speak to.”
“Our main purposes for using Twilert are to identify new business leads and to improve our customer service response rate. Because we’re the social marketplace for events and power social ticketing, our current and prospective customers constantly use Twitter to seek advice and search opinions related to our industry.”
Critical Mention, the most comprehensive Web-based television search and broadcast monitoring service, is changing the way corporate communications and business intelligence professionals search, track and view critical information from television news. The company’s CriticalTV Pro platform provides real-time monitoring and email alerts for organizations that require up-to-the-minute news about their company, clients and competitors. Critical Mention provides clients the ability to search over 3 million clips and over 10 terabytes of indexed television information, watch a clip within seconds of airing, and securely share clips with colleagues and clients.
SentiOne is a Conversational AI Platform. They develop technology providing state-of-the-art customer service automation based on social listening and data analytics. Their natural language understanding engine combined with simple interface allows building conversational chatbots without IT team involvement. Using the AI-powered multi-channel solution helps to automate customer management processes easier than ever before.
Sysomos is the social intelligence engine that drives better decisions. Preferred by the most innovative brands, businesses and agencies, Sysomos social media and analytics solutions deliver the insight you need to develop new strategies, uncover opportunities and make smarter decisions.
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