292 Tungsten Automation Testimonials

"With monthly reporting, you find the problem and come up with a solution, but it’s three months later before you actually see a benefit. Real-time reporting and analysis with Kofax Insight has allowed us to be far more agile and proactive."

“We found quick wins with Kofax RPA by automating high volume process steps. Timeliness and accuracy are now maximized, and our support staff can focus on shoring up other process areas.”

"The Kofax Customer Communications Manager solution is extremely user-friendly, so it is very quick and easy to learn."

"We’re delighted with how easy to use and flexible Kofax Customer Communications Manager is. Users simply select the right template and the system automatically does the rest."

"Since moving to the shared services model, standardizing the processes and using solutions from Kofax to automate manual processes, we have reduced overall headcount in AP. We can confidently say that our new approach is helping us to run a more productive and profitable business."

"Western Integrated Systems provided excellent development training and implementation guidance; they are the secret to our success and we couldn’t have done this without them."

"What sets Spotcap apart from a typical credit provider is the efficient way we can turn around a loan offer, and the RPA capabilities that Kapow delivers are key to enabling our quick and efficient service."

"With support from our partners Kofax and CaptureDoc we are shaping an efficient and agile business that is ready to adapt as customer demands and market conditions change."

"Before, we were always playing catch-up when it came to managing the onboarding process—Today, that’s all changed with Kofax—we’re doing more than just keeping up, we are working proactively to make sure we’re managing information and our people as effectively as possible. And that’s helping HR to be a better partner to the business."

"We have one client who evaluates our service against a variety of metrics, including estimated time of arrival [ETA] conformance. After introducing Kapow to automate delivery status tracking, we have increased ETA conformance to 99.9 percent. Our client is delighted with the improvement and has told us that we’re performing better than any of their other freight carriers."

"Robotic process automation is not about replacing jobs, it’s about letting people focus on value-add work. This adds up to a better experience for customers—as they receive more personal and responsive service—and a more efficient way for Crete Carrier to run the business."

"We recognized that if we could provide greater transparency and efficiency in the initial engagement, we could deliver a higherquality experience for our customers. We saw an opportunity to use Kofax products to streamline a number of processes and eliminate redundant work, which would allow us to respond much faster to customers."

"We chose Kofax SignDoc for its robust electronic signing capabilities and ease-of-integration with core content management system."

"We are the very first telecommunication company in Turkey to offer a digital onboarding process with secure electronic signatures, enabled by Kofax SignDoc."

"By harnessing Kapow to take on the lowlevel work of data gathering and integration, we have freed up our consultants to focus on higher-value activities where they can let their skills and experience shine."