292 Tungsten Automation Testimonials

"We’re delighted with how easy to use and flexible Kofax Customer Communications Manager is. Users simply select the right template and the system automatically does the rest."

"Thanks to Tungsten TotalAgility, we’ve been able to reassign some of our classification team employees to other tasks, so they can realize their full potential."

“Our work with Fujifilm Business Innovation New Zealand and Kofax RPA is empowering us to create a lean and efficient back office, which will help us to grow the business without sending costs soaring.”

"The solution has been very well received, not just within Accounts Payable and the SSC, but across the business. End users have told us that it is intuitive to use. Communication around approval of invoices is good and we can see the invoice journey seamlessly."

“The digital mailroom solution from Kofax and DCS brings a huge service win for us. By connecting our outward mail design expertise with DCS’s incoming mail processing expertise, we have the whole communication lifecycle covered, which helps us to deliver brilliantly to our customers.”

"We processed a little over 57,000 orders through automation to allow nurses to be nurses instead of data entry clerks. The RPA platform works very hard in the middle of the night so that when the clinicians arrive in the morning and they used to have 5 or 600 transactions in their queue to process, now they have 20."

“Support from Printix is first class, and the communication is fantastic. We appreciate their flexibility with accommodating our needs.”

“The group in charge of the Intune (now Endpoint Manager) migration tested the Printix solution for just 10 minutes before exclaiming, ‘This is exactly what we need!"

“We were able to tap into the expertise of the Printix team. Every time we had an issue or needed a ‘tweak’ the response was swift and effective."

“The innovative, agile, secure, and cost-effective approach to cloud print management with Printix has been unbelievable. It’s one less thing that I have to worry about. Try it. It just works. You’ll be amazed.”

“They wanted to increase worker productivity, improve document security, centralize all incoming mail, expedite the distribution of mail, limit document loss, increase retention, reduce office space, support telecommuting for workers, provide greater disaster recovery, and improve their auditing process, all while reducing operating expenses.”

"It's really important that our employees can focus themselves on the work they really need to do. They very often are doing manual repetitive work which isn’t contributing anything to the real customer value. We want to make the employee more valuable for the company, but also for our customers. And in that way, we have a double success."

"As our clients evolve in their process, they’re shifting from more of a post-discharge document capture to more of a point-of-service capture, and having a cloud solution like TotalAgility really gives us the flexibility in delivering that value."

"The advantage of using Kofax for managing multiple streams of work is the visibility into many clients’ jobs at the same time. Our operational team can see across the entire business and see every client with work that needs to be processed, rather than going into different systems."

"Since initially implementing the Kofax solution, the exchange has increased the level of automation by a factor of seven and plans to make several refinements to improve the speed and efficiency of its processes."