292 Tungsten Automation Testimonials

“Our employees can receive e-mails, SMS messages and faxes, SITA and AFTN messages at their workplace stations and send them from there. this is a considerable simplification as compared to earlierThe Kofax Communication Server is the hub of our IT-supported communications."

“It was spectacular. For the first time in our history, we were able to announce the results of a census in the same year as the census itself. Kofax had everything to do with that outcome.“

"One aspect of the Kofax solution that really impressed us was how quickly and easily we could create, test and deploy robots."

“Serco uses the Kofax intelligent automation platform, leveraging Robotic Process Automation (RPA), Intelligent Document Capture, as well as Process Intelligence components to make eligibility decisions for vital public programs that benefit millions of people.”

“The Kofax RPA robots were so efficient at identifying sales leads that the solution delivered a return on investment before the POC had even finished.”

“Kofax OmniPage Server is a very mature product with robust, reliable, dependable OCR features. As a startup, we appreciate having a partner with that kind of experience.”

“Because of the accuracy that Kofax Equitrac provides us, we can now offer clients realistic fixed fees and bill with peace of mind.”

"Before we implemented smart software robots from Kofax, a typical claim would take around 26 days to process. Now a claim takes between 24 and 48 hours to process, and we are processing thousands of claims a day."

"Prior to the digitization initiative, our AP team was planning on hiring additional personnel to handle the year-on-year growth in invoice volumes. Thanks to Kofax TotalAgility, our existing team can process more than 40,000 invoices per year with capacity to spare—avoiding a 30 percent increase in AP costs."

“On average, we handle more than 10,000 documents per week, which are submitted in all sorts of ways. Documents are captured either in batches or individually, each with a unique barcode or a standard optical character recognition [OCR] header on one or more pages. Then they are processed, sorted and split as necessary by the Kofax Solution.”

"The beauty of this customized solution is the ease of use for the hospital staff. Working with Kofax has made this process seamless and extremely efficient."

"Kofax RPA is so intuitive to use that within a week of deploying the solution, we’d already pushed four robots into production."

“We didn’t have to map individual workstations to individual printers, and it’s been a blessing. The system has been praised by Epic consultants who were on-site for go-live.”

“By the time an item reaches our customer services team, it’s electronic and classified for immediate and clear action. Freeing our team from repetitive tasks also greatly improves job satisfaction, which we see as a powerful contributor to employee performance and retention.”

“Previously, business processes for loan servicing depended heavily on manual work. Every day, we received customer communications in the form of physical post, faxes and emails. Processing these requests requires a range of different actions, such as requesting statements, making changes to accounts, and processing payments.”