302 Tungsten Automation Testimonials

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  • “Depending on the complexity involved, the processing time for crediting sums to current accounts was a minimum of four days. Now, thanks to Kofax, 94% of the invoices will be processed in two days and 73% will be completed on the first day.”

  • “Through Kofax technology and NCR hardware/software solutions, we have been able to significantly reduce processing cycles, clear visibility on the float, and cut down our operation costs."

  • “We have a great working relationship with Tromba—they are the reason why this project has been so successful.”

  • “The Kofax RPA robots were so efficient at identifying sales leads that the solution delivered a return on investment before the POC had even finished.”

  • “Kofax OmniPage Server is a very mature product with robust, reliable, dependable OCR features. As a startup, we appreciate having a partner with that kind of experience.”

  • “Because of the accuracy that Kofax Equitrac provides us, we can now offer clients realistic fixed fees and bill with peace of mind.”

  • "Before we implemented smart software robots from Kofax, a typical claim would take around 26 days to process. Now a claim takes between 24 and 48 hours to process, and we are processing thousands of claims a day."

  • "Prior to the digitization initiative, our AP team was planning on hiring additional personnel to handle the year-on-year growth in invoice volumes. Thanks to Kofax TotalAgility, our existing team can process more than 40,000 invoices per year with capacity to spare—avoiding a 30 percent increase in AP costs."

  • “On average, we handle more than 10,000 documents per week, which are submitted in all sorts of ways. Documents are captured either in batches or individually, each with a unique barcode or a standard optical character recognition [OCR] header on one or more pages. Then they are processed, sorted and …

  • "The beauty of this customized solution is the ease of use for the hospital staff. Working with Kofax has made this process seamless and extremely efficient."

  • "Kofax RPA is so intuitive to use that within a week of deploying the solution, we’d already pushed four robots into production."

  • “We didn’t have to map individual workstations to individual printers, and it’s been a blessing. The system has been praised by Epic consultants who were on-site for go-live.”

  • “By the time an item reaches our customer services team, it’s electronic and classified for immediate and clear action. Freeing our team from repetitive tasks also greatly improves job satisfaction, which we see as a powerful contributor to employee performance and retention.”

  • “Previously, business processes for loan servicing depended heavily on manual work. Every day, we received customer communications in the form of physical post, faxes and emails. Processing these requests requires a range of different actions, such as requesting statements, making changes to accounts, and processing payments.”

  • "Improving security, reducing print costs, and increasing overall efficiency were three things we looked at when evaluating a print management solution and SafeCom hit the mark on all those things."