TUNE FAQs

  • Who is TUNE best for - their role(s) within what kind of companies.

    TUNE is the only affiliate marketing platform that gives marketers true flexibility and control of their data and partner program. Brands, agencies, networks, and publishers around the world use TUNE to manage, measure, pay, and grow their programs through direct partnerships and the TUNE Network.

    TUNE is best suited for brands looking to increase incremental growth via the affiliate marketing channel, most often through user acquisition, traffic, lead generation, sales, and registrations. Brand representatives including affiliate managers, growth marketers, and business development professionals plus their affiliates can easily create links and run reports in seconds thanks to TUNE's intuitive platform.

    TUNE customers range from Fortune 500 companies to small businesses and operate in a variety of verticals. A few standout categories that find success on TUNE include subscription-based services, finance brands, and direct-to-customer e-commerce retailers.

  • How does TUNE benefit them?

    • time savings
    • cost savings
    • greater control and data security
    • support for private programs and network partnerships
    • white label branded experience
    • customizable features and tools

  • How technical do users need to be to use TUNE's software?

    Anyone can learn how to use TUNE; however, setting up some features (such as implementing server-side postback tracking) and custom development are best handled by technical professionals.

  • What makes TUNE a leader in this space?

    TUNE is a company with a history of innovation and a long track record of success, making us a true leader in the space.

    Founded in 2009 as HasOffers, TUNE was one of the first cloud-based, white label platforms that allowed anyone to manage their own offers for affiliates and partners to promote. In the following years, hundreds of new and existing companies built their business on our platform, making TUNE the most adopted solution for affiliate and publisher networks.

    In 2020, TUNE was acquired by Constellation Software. Constellation’s business strategy is to acquire and hold investments to create sustainable growth and profitability. This commitment to ownership only furthers TUNE’s promise to enable both advertisers and networks to flexibly manage their marketing partnerships.

    Visit www.tune.com/about to learn more.

  • Who are TUNE's biggest competitors (3-5 companies)?

    TUNE's competitors are Everflow, Affise, ShareASale, and Impact.

  • How/why is TUNE better than those competitors (or most others in their market)? What about TUNE is unique, stronger, easier, etc.?

    Unlike traditional affiliate networks that force brands to work within their established tracking, commissioning, and partner structures, TUNE’s platform is white label-ready and powerfully customizable. We give marketers the freedom to choose the way they track their campaigns, pay their partners, and scale their business, all at a fraction of the cost of other platforms.

    When brands work directly with partners on the TUNE platform, they own those relationships. Whether it’s 10 influencers or 10,000 affiliates, we do not restrict the type or number of partners in their program, or leverage their exclusive partnerships for profit. TUNE does not charge a hefty network fee for direct partners. Marketers work hard to build and nurture exclusive, unique partnerships. With the TUNE platform, they can keep them that way.

    Along with support for private partner programs, the TUNE platform supports partners that require the relationship to live within a network ecosystem. This includes a marketplace for customers and affiliate partners to engage and apply for mutual partnerships, consolidate reporting, and aggregate commission payments. The TUNE Network supports the largest and most valuable affiliates in the world, including top content publishers, coupon websites, loyalty partners, influencers, and networks. Brands can access these premium affiliates without ever leaving the platform.

  • What kind of features can customers expect TUNE to release in the near future? And longer term?

    • SKU-based payouts
    • Ladder/tiered payouts
    • Shopify cart integration
    • and much more.

  • Which popular or common software does TUNE integrate with?

    Billoid, Payoneer, Tipalti, Invoca, Optizmo, UnsubCentral, TrafficGuard, 24metrics FraudShield, Fraudlogix, PX, LeadConduit, Branch, Kochava, AppsFlyer, Adjust, Singular, Afflytics, Publisher Discovery, Envolve, Grovia, Shopify, WooCommerce, Google Tag Manager, BigCommerce, Salesforce Datorama, Breezy

  • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for TUNE. If it's not simple, use broad estimates or ranges for typical setups.

    TUNE offers predictable costs with results-based pricing to fit the needs of every size business, from startups to enterprise-level brands. Plans start at $599/month with custom contracts and add-ons available.

  • Does TUNE offer a trial or free download available?

    TUNE is more than happy to offer brands a no-cost, no-obligation consultation and audit of their current program.

  • Does TUNE offer any kind of training/education for their product?

    New customers can take advantage of an optional onboarding program in the first 30 days on the platform. In addition, TUNE provides thorough technical documentation and training through the TUNE Help website, TUNE Dev Hub, TUNE Academy courses, TUNE Training YouTube channel, and via live chat support.

  • Describe the implementation process and timeline for TUNE software.

    TUNE onboarding covers key areas of setup over 30 days. Our white glove approach to training helps brands launch successfully.

  • What are the TUNE support options? List all.

    TUNE offers dedicated customer support via email, chat, and phone, and provides dedicated customer success managers and dedicated development support at certain plan tiers.