82 TrueContext Testimonials

"By using ProntoForms for our field teams, we saved about $1.5M in atmospheric corrosion inspection costs."

"Before, the process could take up to five days. Now, forms are dispatched to all of management via TrueContext and the whole process takes an hour."

"We're almost 100% paperless now in our department because of ProntoForms. With one hour of savings per day for 200 users, that's 4,200 hours per month. It equals out to about $180K/month in savings."

"Technicians don't want to do paperwork. What makes them happy and satisfied is actually solving customer problems, fixing things, deploying the skills they worked and trained very hard to obtain. A happy employee translates into a happy customer."

"ProntoForms has definitely allowed us to empower ourselves to automate a lot of our end-to-end processes and to turn to one tool instead of having Excel and Microsoft forms and different variations and platforms. We've integrated everything within ProntoForms and it's really been successful."

"ProntoForms has allowed us to create forms that can do a lot more than just replicate paper forms in a digitalized environment. We've also been able to use the product to create a variety of different logic and functionality features that improve accuracy and compliance."

"Ultimately by automating the data flow, we minimized the budget impact of manual work, of retrieving and loading that data. The impact of that to users is they don't have to key in that data again. That saves the users a lot of time and they have high satisfaction."

"The way we were able to take decisions quick, test them, execute them, with a focus on our customer and their patients, is a shift that we will instill in the Philips organization."

"We've had these [digital] initiatives for a while now. It's no longer a nice to have or something that a customer thinks about. They're table stakes now."

"[TrueContext] is able to do the data ingesting we need, based on criteria that the service engineers choose, its low-code platform also means we are able to easily build checklist apps. It’s a smooth experience and, for the most part, we’ve used it out of the box.”

“It’s much easier to train new people on ProntoForms. The workflow is the same no matter which product they’re working on. That’s helped us fix a lot of issues in quality review.”

“We were performing thousands and thousands of safety inspections. We were looking to improve the system. The solution – ProntoForms.”

“The very first apps that we deployed took 5-10 minutes to develop. We probably spent more time whiteboarding the app than it took to build and actually deploy it out to the field.”

"TrueContext has definitely allowed us to empower ourselves to automate a lot of our end-to-end processes and to turn to one tool instead of having Excel and Microsoft forms and different variations and platforms. We’ve integrated everything within TrueContext and it’s really been successful."

"The biggest benefit for our field engineers was they didn’t have to enter the data that’s already in ServiceMax because TrueContext can pull it automatically. In addition, all our service test procedures are now automated and the data gets automatically sent to a database when a Field Engineer completes their service work. That alone is saving us 15 minutes per case."