895 Trimble Testimonials

“With TILOS, we can clearly and easily outline the processes and conditions for completing these emergency stops in the Time Location Diagram.”

“One of the goals was to use technologies that have an opportunity to improve efficiency and costs for the job."

"By standardizing on Prolog software, we have been able to develop best practices that have made our company stronger and more efficient."

"With Fleet Management, it’s easy for dispatchers to find the closest vehicle to a job site and make assignments based on real-time schedule status."

"With Fleet Management, our dispatchers can see which vehicle is closest to the job and know where to send them. Our technicians work all around Puerto Rico, maintaining 500 towers. It is a small country but we drive a lot. Ricardo Ramos, Operations Manager of Atlantic Tower Servi."

"It helps with route efficiency, which also leads to fuel reduction because we’re now shaving as much as 15 minutes off how long it took us to do something before."

"We chose Trimble because of its knowledgeable team and its ability to work with our needs and the value of its solutions."

"We considered a number of providers to equip us with a long-term solution but working with Trimble was the natural first choice."

"In any high tech organisation the field service engineers have a diverse range of skills needed to meet the breadth of customer requirements."

"Our initial use of Work Management resulted in clear benefits that we want for our other regions fuel savings, better drive-time efficiency and more ticket closures. It’s easy to use, easy to manage and it’s making our company more efficient. Justin Keane, Pacific Telecommunications Services."

"If there is an issue with a task we’re able to remove it from one technician and reassign it to another. We like how we can monitor our technicians’ progression through the day."

"We talked to only one company, and that was Trimble. We’ve been with Trimble ever since and have been very happy with them."

“GeoManager has definitely been a helpful tool. We can give customers a window and the driver will call half an hour before getting there so the customer is always updated on their service status.”

“If a service customer has an emergency, we can go into the Fleet Management system, see where our trucks are and see who can get there to take care of it the fastest. This also helps us save on fuel, and in this economy, it’s great any time we can save a gallon or two.”

“Summer is really crazy, especially last summer, which was extremely hot so we added more workers to help repair air conditioners. With 100-plus vehicles and 100-plus employees, it can get very busy. Without Fleet Management we never would have been so efficient.”