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  • SOR Technology - Customer Case Study

    Matt RhoadesDirector of IT
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    4.7 / 5.0
    Customer References303 total
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    Infobip operates one of the world's leading proprietary messaging and communications platforms, designed to connect mobile network operators with enterprises. Offices on six continents and strategic partnerships with major telco groups enable them to provide seamless integration and delivery. Always looking for innovation and new ideas, fostering a customer-first business philosophy and being at home in every part of the world makes them the reliable provider for thousands of clients worldwide.

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    Customer References75 total
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    Quiq makes it easy for customers to interact with a company via Messaging. Customers can now engage customer service via SMS/text messaging, Facebook Messenger, Live Chat, and Kik for help with their pre-sales questions and post-sales support. Their mission is to improve the way customers communicate with companies. They believe mobile message-driven communications will replace a significant portion of the traditional phone and email interactions, reducing costs while improving customer satisfaction. Quiq makes it easy for customers to contact a business via Messaging, the preferred channel already in use with their friends and family.

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    Textellent is a leading SMS marketing and campaign platform provider offering patented, innovative capabilities that can be integrated with CRM systems to automate, yet personalize powerful marketing, sales and customer service texting campaigns. The platform also includes robust self-service appointment scheduling services with pre and post appointment drip campaigns. With Textellent’s unique TCPA compliance using artificial intelligence, businesses are able to ensure compliance in an automated manner while responding to texts in a one-to-one fashion from any device.

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