“An issue with the application could have a potentially significant impact on our ability to process claims, answer customer calls, or otherwise provide optimal customer service promptly. As an organization committed to service excellence, this would be unacceptable. We needed a better way to ensure this would not happen.”

“We did a bake-off [against LoadRunner]. I was actually able to show how much slower things were with LoadRunner compared to NeoLoad. It’s inexpensive, it’s very capable — more capable than LoadRunner — it’ll get the job done reliably."