“While things should look more positive from August onwards, 2022 seems like it would be a real restart for us all”.

"TrekkSoft is a comprehensive booking system where you will set up all your activities and tours. It is where you assign resources and connect with [a] channel manager. It is where you bring in external agents and prepare agent invoices. It can also be your primary website. It really is …

"The best advice we can give to fellow tour operators is to seek the best work conditions for your employees, because they are the ones that will make your business shine. This includes arming them with the best tools in the market, and we consider this to be TrekkSoft."

“TrekkSoft helped us to reach the next level in terms of efficiency in our workflows. Connecting to OTAs which is so much easier via TrekkSoft and processing payment is simpler via TrekkPay. Our business increased 60% just by using TrekkSoft.”

"We feel proud that we’ve helped our small community through laying the foundations for a sustainable and responsive touristic model."

“TrekkSoft is enabling a lot of growth for us by cutting out the admin work we have to do, allowing us to focus on strategy and targeted growth. There’s still a sense of nervousness because we don't know what the future looks like so flexibility in our plans is important”

"TrekkSoft is the way to grow sustainably, in an agile way in order to increase sales. In short, it is the way to turn a tour into a company. For us, this partnership is not an option, it's a must. From our point of view, business owners running tours must …

"For our resellers, the booking process needs to be as easy as possible. They need to enjoy it. That’s what TrekkSoft has helped us do."

"Our guests are looking for an authentic river experience. They want to get off the beaten track with an expert tour guide, a small group, and with safety and quality first."

"Firstly, find partners who you can develop ideas and collaborate with for the long term. The industry is difficult to navigate alone and having the right business partners who can help you grow and innovate is key. Secondly, with a changing market comes the need to stay updated and ahead …

"Always keep your activities at a high quality. Additionally, ask your attendees for feedback, for instance directly after the tour or by writing a review on social media. After the tour, each attendee receives an automated post trip email with a short summary of the tour, a review button and …

"Our administrative effort for managing bookings has dropped by 70%. It's now easier for us to control resources so the processing time per tour has reduced by 30 minutes. With TrekkPay and the option to accept credit card payments, our transaction costs in Switzerland have dropped by more than 60%."

"Small business owners as well as large would be very wise to choose TrekkSoft. We started out as a 2 person company with TrekkSoft and have grown to a large limited agency with full staff working 7 days. I don’t think we would have made it this far so quickly …

"Our idea was to bring as many [tour and] activity companies on board one system. We wanted the whole region to use a standardized tool so that we could collectively approach the world in marketing and sales. Getting distribution is also crucial, and if you have too many systems, you …

"Our guests are looking for adventure, getting the local experience, and small group tours. They’re travellers, not tourists."