“TrekkSoft is enabling a lot of growth for us by cutting out the admin work we have to do, allowing us to focus on strategy and targeted growth. There’s still a sense of nervousness because we don't know what the future looks like so flexibility in our plans is important”

"TrekkSoft is a comprehensive booking system where you will set up all your activities and tours. It is where you assign resources and connect with [a] channel manager. It is where you bring in external agents and prepare agent invoices. It can also be your primary website. It really is …

"We have expanded quite a bit in the last couple of years; we now operate tours in 18 cities. TrekkSoft has made it easy to manage our bookings across all our locations. With our new mobile app powered by TrekkSoft, our customers can book with us in-destination!"

“With TrekkSoft, bookings from multiple channels are automatically added to one platform. Automation of manual reservations has gone from 15% to 56%, decreasing human error.”

“Most of our business comes from social media and 90% of our bookings are done on the website. It is important that we keep the user experience as seamless as possible.”

"TrekkSoft is an easy to use product that saves time and gives tour companies room to grow."

"Our idea was to bring as many [tour and] activity companies on board one system. We wanted the whole region to use a standardized tool so that we could collectively approach the world in marketing and sales. Getting distribution is also crucial, and if you have too many systems, you …

"Our guests are looking for adventure, getting the local experience, and small group tours. They’re travellers, not tourists."

"Our guests are looking for an authentic river experience. They want to get off the beaten track with an expert tour guide, a small group, and with safety and quality first."

"Always keep your activities at a high quality. Additionally, ask your attendees for feedback, for instance directly after the tour or by writing a review on social media. After the tour, each attendee receives an automated post trip email with a short summary of the tour, a review button and …

"TrekkSoft is the way to grow sustainably, in an agile way in order to increase sales. In short, it is the way to turn a tour into a company. For us, this partnership is not an option, it's a must. From our point of view, business owners running tours must …

"For our resellers, the booking process needs to be as easy as possible. They need to enjoy it. That’s what TrekkSoft has helped us do."

"Our administrative effort for managing bookings has dropped by 70%. It's now easier for us to control resources so the processing time per tour has reduced by 30 minutes. With TrekkPay and the option to accept credit card payments, our transaction costs in Switzerland have dropped by more than 60%."

“While things should look more positive from August onwards, 2022 seems like it would be a real restart for us all”.

"The main reason we chose to work with TrekkSoft was to connect to our distribution partners via the channel manager. This improves our workflow and reduces manual mistakes. Furthermore, it helps to increase sales and optimises the load factor of our tour buses."