21 TrekkSoft Testimonials

"For our resellers, the booking process needs to be as easy as possible. They need to enjoy it. That’s what TrekkSoft has helped us do."

"The best advice we can give to fellow tour operators is to seek the best work conditions for your employees, because they are the ones that will make your business shine. This includes arming them with the best tools in the market, and we consider this to be TrekkSoft."

"TrekkSoft is a comprehensive booking system where you will set up all your activities and tours. It is where you assign resources and connect with [a] channel manager. It is where you bring in external agents and prepare agent invoices. It can also be your primary website. It really is quite comprehensive for a business."

"Our administrative effort for managing bookings has dropped by 70%. It's now easier for us to control resources so the processing time per tour has reduced by 30 minutes. With TrekkPay and the option to accept credit card payments, our transaction costs in Switzerland have dropped by more than 60%."

"Firstly, find partners who you can develop ideas and collaborate with for the long term. The industry is difficult to navigate alone and having the right business partners who can help you grow and innovate is key. Secondly, with a changing market comes the need to stay updated and ahead of the game. You'll need an agile team that is able to constantly innovate and create products, services and management systems that meets changing consumer needs."

"We have expanded quite a bit in the last couple of years; we now operate tours in 18 cities. TrekkSoft has made it easy to manage our bookings across all our locations. With our new mobile app powered by TrekkSoft, our customers can book with us in-destination!"

"Always keep your activities at a high quality. Additionally, ask your attendees for feedback, for instance directly after the tour or by writing a review on social media. After the tour, each attendee receives an automated post trip email with a short summary of the tour, a review button and the option to contact us directly. With this we managed to become #1 at TripAdvisor of all tour providers in Vienna, what in turn helps us to delight more people for our offer.”

"TrekkSoft is an easy to use product that saves time and gives tour companies room to grow."

"Small business owners as well as large would be very wise to choose TrekkSoft. We started out as a 2 person company with TrekkSoft and have grown to a large limited agency with full staff working 7 days. I don’t think we would have made it this far so quickly without TrekkSoft. Thank you!"

“With TrekkSoft, bookings from multiple channels are automatically added to one platform. Automation of manual reservations has gone from 15% to 56%, decreasing human error.”

"We feel proud that we’ve helped our small community through laying the foundations for a sustainable and responsive touristic model."

"Our guests are looking for adventure, getting the local experience, and small group tours. They’re travellers, not tourists."

“TrekkSoft helped us to reach the next level in terms of efficiency in our workflows. Connecting to OTAs which is so much easier via TrekkSoft and processing payment is simpler via TrekkPay. Our business increased 60% just by using TrekkSoft.”

"Our guests are looking for an authentic river experience. They want to get off the beaten track with an expert tour guide, a small group, and with safety and quality first."

"TrekkSoft is the way to grow sustainably, in an agile way in order to increase sales. In short, it is the way to turn a tour into a company. For us, this partnership is not an option, it's a must. From our point of view, business owners running tours must focus on generating unique tours, satisfying client's need and increase their sales. TrekkSoft is what allows us to control the back-end of these processes!"