21 TrekkSoft Testimonials

"TrekkSoft is the way to grow sustainably, in an agile way in order to increase sales. In short, it is the way to turn a tour into a company. For us, this partnership is not an option, it's a must. From our point of view, business owners running tours must focus on generating unique tours, satisfying client's need and increase their sales. TrekkSoft is what allows us to control the back-end of these processes!"

"Our guests are looking for an authentic river experience. They want to get off the beaten track with an expert tour guide, a small group, and with safety and quality first."

"For our resellers, the booking process needs to be as easy as possible. They need to enjoy it. That’s what TrekkSoft has helped us do."

"Our guests are looking for adventure, getting the local experience, and small group tours. They’re travellers, not tourists."

“With TrekkSoft, bookings from multiple channels are automatically added to one platform. Automation of manual reservations has gone from 15% to 56%, decreasing human error.”

“TrekkSoft helped us to reach the next level in terms of efficiency in our workflows. Connecting to OTAs which is so much easier via TrekkSoft and processing payment is simpler via TrekkPay. Our business increased 60% just by using TrekkSoft.”

"Tourism in the metropolitan area of Bologna is growing strongly. There is an urgent need for tools that allow visitors to purchase their experiences seamlessly and fast."

"We have expanded quite a bit in the last couple of years; we now operate tours in 18 cities. TrekkSoft has made it easy to manage our bookings across all our locations. With our new mobile app powered by TrekkSoft, our customers can book with us in-destination!"

"Our administrative effort for managing bookings has dropped by 70%. It's now easier for us to control resources so the processing time per tour has reduced by 30 minutes. With TrekkPay and the option to accept credit card payments, our transaction costs in Switzerland have dropped by more than 60%."

"Always keep your activities at a high quality. Additionally, ask your attendees for feedback, for instance directly after the tour or by writing a review on social media. After the tour, each attendee receives an automated post trip email with a short summary of the tour, a review button and the option to contact us directly. With this we managed to become #1 at TripAdvisor of all tour providers in Vienna, what in turn helps us to delight more people for our offer.”

"Our idea was to bring as many [tour and] activity companies on board one system. We wanted the whole region to use a standardized tool so that we could collectively approach the world in marketing and sales. Getting distribution is also crucial, and if you have too many systems, you don’t get that distribution to work. By having one system, we as a tourism body could use our funds on marketing to bring that one funnel through and create new [opportunities] for activity companies to get that conversion and commercialize themselves. And that’s what we are seeing now."

“While things should look more positive from August onwards, 2022 seems like it would be a real restart for us all”.

"We feel proud that we’ve helped our small community through laying the foundations for a sustainable and responsive touristic model."

“Most of our business comes from social media and 90% of our bookings are done on the website. It is important that we keep the user experience as seamless as possible.”

"TrekkSoft is a comprehensive booking system where you will set up all your activities and tours. It is where you assign resources and connect with [a] channel manager. It is where you bring in external agents and prepare agent invoices. It can also be your primary website. It really is quite comprehensive for a business."