21 TrekkSoft Testimonials

"Our administrative effort for managing bookings has dropped by 70%. It's now easier for us to control resources so the processing time per tour has reduced by 30 minutes. With TrekkPay and the option to accept credit card payments, our transaction costs in Switzerland have dropped by more than 60%."

"Our guests are looking for an authentic river experience. They want to get off the beaten track with an expert tour guide, a small group, and with safety and quality first."

"Our idea was to bring as many [tour and] activity companies on board one system. We wanted the whole region to use a standardized tool so that we could collectively approach the world in marketing and sales. Getting distribution is also crucial, and if you have too many systems, you don’t get that distribution to work. By having one system, we as a tourism body could use our funds on marketing to bring that one funnel through and create new [opportunities] for activity companies to get that conversion and commercialize themselves. And that’s what we are seeing now."

"The main reason we chose to work with TrekkSoft was to connect to our distribution partners via the channel manager. This improves our workflow and reduces manual mistakes. Furthermore, it helps to increase sales and optimises the load factor of our tour buses."

“While things should look more positive from August onwards, 2022 seems like it would be a real restart for us all”.

"We have expanded quite a bit in the last couple of years; we now operate tours in 18 cities. TrekkSoft has made it easy to manage our bookings across all our locations. With our new mobile app powered by TrekkSoft, our customers can book with us in-destination!"

"TrekkSoft is an easy to use product that saves time and gives tour companies room to grow."

"Our guests are looking for adventure, getting the local experience, and small group tours. They’re travellers, not tourists."

"TrekkSoft is a comprehensive booking system where you will set up all your activities and tours. It is where you assign resources and connect with [a] channel manager. It is where you bring in external agents and prepare agent invoices. It can also be your primary website. It really is quite comprehensive for a business."

"Always keep your activities at a high quality. Additionally, ask your attendees for feedback, for instance directly after the tour or by writing a review on social media. After the tour, each attendee receives an automated post trip email with a short summary of the tour, a review button and the option to contact us directly. With this we managed to become #1 at TripAdvisor of all tour providers in Vienna, what in turn helps us to delight more people for our offer.”

"For our resellers, the booking process needs to be as easy as possible. They need to enjoy it. That’s what TrekkSoft has helped us do."

“Most of our business comes from social media and 90% of our bookings are done on the website. It is important that we keep the user experience as seamless as possible.”

"Tourism in the metropolitan area of Bologna is growing strongly. There is an urgent need for tools that allow visitors to purchase their experiences seamlessly and fast."

"We feel proud that we’ve helped our small community through laying the foundations for a sustainable and responsive touristic model."

"Firstly, find partners who you can develop ideas and collaborate with for the long term. The industry is difficult to navigate alone and having the right business partners who can help you grow and innovate is key. Secondly, with a changing market comes the need to stay updated and ahead of the game. You'll need an agile team that is able to constantly innovate and create products, services and management systems that meets changing consumer needs."