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"Tourism in the metropolitan area of Bologna is growing strongly. There is an urgent need for tools that allow visitors to purchase their experiences seamlessly and fast."
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"Our idea was to bring as many [tour and] activity companies on board one system. We wanted the whole region to use a standardized tool so that we could collectively approach the world in marketing and sales. Getting distribution is also crucial, and if you have too many systems, you …
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“While things should look more positive from August onwards, 2022 seems like it would be a real restart for us all”.
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“TrekkSoft is enabling a lot of growth for us by cutting out the admin work we have to do, allowing us to focus on strategy and targeted growth. There’s still a sense of nervousness because we don't know what the future looks like so flexibility in our plans is important”
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"We have expanded quite a bit in the last couple of years; we now operate tours in 18 cities. TrekkSoft has made it easy to manage our bookings across all our locations. With our new mobile app powered by TrekkSoft, our customers can book with us in-destination!"
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“TrekkSoft helped us to reach the next level in terms of efficiency in our workflows. Connecting to OTAs which is so much easier via TrekkSoft and processing payment is simpler via TrekkPay. Our business increased 60% just by using TrekkSoft.”
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"For our resellers, the booking process needs to be as easy as possible. They need to enjoy it. That’s what TrekkSoft has helped us do."
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"Firstly, find partners who you can develop ideas and collaborate with for the long term. The industry is difficult to navigate alone and having the right business partners who can help you grow and innovate is key. Secondly, with a changing market comes the need to stay updated and ahead …
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"Our guests are looking for adventure, getting the local experience, and small group tours. They’re travellers, not tourists."
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"Always keep your activities at a high quality. Additionally, ask your attendees for feedback, for instance directly after the tour or by writing a review on social media. After the tour, each attendee receives an automated post trip email with a short summary of the tour, a review button and …
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“Most of our business comes from social media and 90% of our bookings are done on the website. It is important that we keep the user experience as seamless as possible.”
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"TrekkSoft is an easy to use product that saves time and gives tour companies room to grow."
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"TrekkSoft is the way to grow sustainably, in an agile way in order to increase sales. In short, it is the way to turn a tour into a company. For us, this partnership is not an option, it's a must. From our point of view, business owners running tours must …
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"The main reason we chose to work with TrekkSoft was to connect to our distribution partners via the channel manager. This improves our workflow and reduces manual mistakes. Furthermore, it helps to increase sales and optimises the load factor of our tour buses."
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"We feel proud that we’ve helped our small community through laying the foundations for a sustainable and responsive touristic model."