From our initial meetings through to successful launch, Toucan kept us informed at each stage of progress and provided regular updates working closely with our staff. The site developed completely fulfilled what we had envisioned. The content management system allows our curators to publish new content/collections as and when required. We have had a lot of great feedback from colleagues and members of the public - the site has really engaged the users.

We have been very impressed with Toucan’s business like approach and their design flair. The new materials were designed and delivered on time and we have been handing out our new cards and getting great comments. We have worked with many design agencies over the years and it is rare to find Toucan’s winning combination of attention-grabbing design ideas and professional delivery. We hope to continue using them for years to come.

Right from the first meeting, everyone at Toucan was excited and enthusiastic about working with us. I got a real sense that the partnership mattered; that they genuinely cared about our business. Once we got started, the work was naturally of a high standard, but much more important to me was their flexibility, honesty and approachability. Great people to work with, and I look forward to developing our digital strategy with Toucan going forward.

Working with the team at Toucan has been a delight! The design work produced for both on and off line marketing collateral for The Queen’s Birthday Book is stunning and exceeded our (high) expectations. Furthermore the work has been admired by a Global audience in 62 Countries. The team are proactive, highly responsive and represent great value for money which in this sector is refreshing. The package combines to make Toucan a compelling choice who I look forward to continuing to work with in the future.

Sometimes at the University we have to help and support students who are in a fragile or emotional frame of mind with questions about health, diet, finance and other personal matters to share with our specialist consultants and advisers. We created a series of interview 'pods' to provide confidential space but by necessity these are small in scale, brightly lit and impersonal in style. Following the official opening of this space we received complaints about the appearance and operation of the pods and Toucan were asked to soften these environments, make the space in which they are housed more appealing to the various audiences, young and not so young, and to reflect the close links we have to our marine environs.

We very much wanted a fluid space that could look different every time someone came in, with furniture that flowed and curved to complement the curved edges of the pods. Above all the remit was to be high profile so that people knew that there was a Careers & Employability Service and what happened in that space without needing to walk in to find out. Working with the design team was a really positive experience.

Toucan has looked after the Show’s web provision for over eight years and has recently designed and developed a new site to better accommodate the use of mobile devices and the advancements in website coding. While Toucan is familiar with this client, the starting point of the most recent build-process was one of discussion – what did the client want, how could that be delivered better, how could we improve the customer-user experience etc. The team are highly collaborative. They listen. They propose. And they keep on listening and guiding as they build and design the website as well as later when the site is live and fully operational. In the coming months and years ahead, I, and the client, will rely on the Toucan team to provide us with timely, and kind, support; currently they support our website and ‘go beyond the call of duty’ on occasion to keep the site live.

I could not have found a more professional and helpful company, nothing is too much trouble. The bespoke ecommerce system is easy to navigate and praised by my customers who have enjoyed a seamless shopping experience. Since its launch there has been a huge increase in our unique visitors culminating in a 250% increase in sales, this could not have been achieved without the dedication of everyone at Toucan.

As is clear from user feedback, Toucan have more than met the challenges of the brief. They have designed and produced an excellent website which gives the most positive portal into the Deaf Academy and its work. We are delighted with it.