"Toucan has looked after the Show’s web provision for over eight years and has recently designed and developed a new site to better accommodate the use of mobile devices and the advancements in website coding. While Toucan is familiar with this client, the starting point of the most recent build-process was one of discussion – what did the client want, how could that be delivered better, how could we improve the customer-user experience etc. The team are highly collaborative. They listen. They propose. And they keep on listening and guiding as they build and design the website as well as later when the site is live and fully operational. In the coming months and years ahead, I, and the client, will rely on the Toucan team to provide us with timely, and kind, support; currently they support our website and ‘go beyond the call of duty’ on occasion to keep the site live."