“Individuals themselves are very excited about this, and I observe that people are developing. I also see that some people are not developing as we’d anticipated, which suggests they may not be the right leadership material for our business - and that’s useful for us to know too. Having clarity …

"Before the Team Management Profile we quite often used to shut the extroverts up. In the session people were able to articulate how they felt about that - for instance, the introverts would say 'you come and tell me all sorts of things but I have to process the information …