“Colleagues have intensive customer contact and hear about customers’ needs and problems on a daily basis. If they know about the Team Management Wheel and their own work preferences, they gain a new insight into their own work and their customers’ work.”

“The accuracy of the Profile reports is just the first of many ‘wow’ factors. And while the Profile itself is important because of the (often quite uncomfortable) leap in self-awareness it prompts, the highly visual team activities that are part and parcel of a typical Team Management Profile workshop also …