“Colleagues have intensive customer contact and hear about customers’ needs and problems on a daily basis. If they know about the Team Management Wheel and their own work preferences, they gain a new insight into their own work and their customers’ work.”

"We both liked the format and the content of the Team Management Profile, and there was a high degree of correlation with what we ourselves felt about our own behavioural preferences. The Profile highlights strengths and development needs, it's easy to complete and understand and, as we came to use …