TitanHQ FAQs

    • Who is TitanHQ best for - their role(s) within what kind of companies.

      We have three key products - SpamTitan Email Security, WebTitan Web Filtering and ArcTitan Email Archiving.
      Usually the purchaser in a business is the System Administrator (all levels), network admins and CTO's. Nearly always the decision is made by and IT professional - some times helped with a CEO/Exec.

    • How does TitanHQ benefit them?

      It provides powerful Anti Spam Software with Malware & Phishing Protection.
      Removing 99.9% of spam with SpamTitan, easy to use yet advanced email filtering solution for your business. Block malware, phishing, ransomware and zero day threats before they harm your business.

      WebTitan is an advanced Cloud Web Filter With Malware Protection
      Control the Web Content Your Staff Access and Protect Your Business From Malware, Ransomware, Phishing & Online Threats. Powerful DNS Web Filtering For Businesses & MSPs.

    • How technical do users need to be to use TitanHQ's software?

      Our software is easy to use with advanced results

    • What makes TitanHQ a leader in this space?

      The products are excellent and we stay focused on the core market which is SMB's and MSPs who manage SMBs
      We also have a 5 star support team pre and post sales and have a strong strategic vision of where the market is going.

    • Who are TitanHQ's biggest competitors (3-5 companies)?

      Cisco Umbrella
      Mimecast
      Proofpoint

    • How/why is TitanHQ better than those competitors (or most others in their market)? What about TitanHQ is unique, stronger, easier, etc.?

      Again our technology is focused on the SMB and our support is second to none.

    • What kind of features can customers expect TitanHQ to release in the near future? And longer term?

      Further malware detection and spam blocking developments using AI and data science.

    • Which popular or common software does TitanHQ integrate with?

      It's hosted in AWS and we have a full API set which facilitates all integrations

    • Software pricing can often be complex. If it's pretty straightforward, list tiers, pricing (per year, seat, etc) and limits for TitanHQ. If it's not simple, use broad estimates or ranges for typical setups.

      This is easy for us - we price per user per month.
      Ballpark you are looking at $1 per user per month

    • Does TitanHQ offer a trial or free download available?

      There's a 14 day free trial of the products on our homepage: https://www.titanhq.com/

    • Does TitanHQ offer any kind of training/education for their product?

      We have a full set of documentation online and a very active support portal

    • Describe the implementation process and timeline for TitanHQ software.

      You'll be up and running in less than 15 minutes

    • What are the TitanHQ support options? List all.

      We give all clients FREE top of the range support from real product guys and gals

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