"This has been a real eye-opener. We thought there might be some misrepresentation of hours worked but never imagined to this extent. Of course, not all of our people were abusing the system. Most are honest and it’s just the few that needed to be dealt with. With more accountability, …

"As we grew we knew there had to be a better way to ensure our business was protected and that customers continued to receive a high level of service. What we didn’t fully appreciate was just how much we would save. We cut our fuel bill by 20% almost immediately. …