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“The transparency of whole work order life cycle is the key differentiator with this solution. It allows us to be proactive, identify where issues might lie, see and share performance metrics, and meet our service level agreements.”
“We had a homegrown Microsoft SSRS data warehouse and reporting environment, but it was time to take it to the next level, with dashboards and analytics.”
Datacom is one of Australasia’s largest professional IT services companies. Datacom has extensive expertise in the operation of contact centres, data centres, the provision of IT services, software engineering and …
Dalmet Technologies was founded in June 2012 by a team of engineers with a background in the federal government and private sectors. They have a unique combination of expertise in …
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