Text Request is great for an organization who's looking for an out-of-the-box way to quickly communicate with customers, employees, and other contacts. Email and phone calls don't work like they used to, but our professional texting service helps you cut through the noise and grow your company.
Common use cases include: appointment scheduling, lead generation, sales follow-up, promotions, staffing/HR, collections, notifications/updates, customer service, internal communications, and online reviews/feedback. We also have a sophisticated API for building your own custom solution.
Broken communications cause you to lose business and to waste resources trying to connect (especially at scale). But 99% of texts are read, with an average response time of 90 seconds. We give your team all the tools you need to professionally manage texting as a team, so you can reach who you need when you need and propel your business forward.
We follow The Grandma Test. Is Text Request easy and intuitive enough to use that even my grandma can be comfortable using it? Text Request is designed for people who aren't tech savvy to. If you are tech savvy, more power to you! Take a look at our Google reviews, you'll consistently see people talking about how easy Text Request is to use.
We've been doing this longer than most. We've been creating and sharing authoritative content for our industry and target markets since the beginning. Our leadership team is top notch. And many others in the space (some competitors, some not) regularly try to mimic what we've done. We're clearly the company to watch.
All pricing (including high volume) is described in detail at textrequest.com/pricing.
If you need a custom plan, just contact us! We're happy to work something out.
We offer one-on-one demos every 30 minutes Monday through Friday. Schedule yours at textrequest.com/demo. No free trials available.
We offer free support and training to all customers. We also have an online customer resource center (called the Queuniversity), filled with helpful guides and tips.
Implementation is normally day of. Most customers choose to text with their current office phone number. There is a setup process with that which can take a few hours. Otherwise, learning the system and getting started takes only a few minutes.
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