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    4.7 / 5.0
    Customer References144 total
    About

    Document360 is an AI-powered knowledge base platform designed to help organizations create, manage, and share knowledge efficiently. Whether for internal teams or external customers, it provides the tools needed to centralize information and make it easily accessible. Document360 offers an intuitive markdown editor for seamless content creation, allowing you to craft rich, engaging articles with ease. Its AI-powered search and content recommendations ensure users can quickly find what they need. For enhanced security, it provides role-based access control, private documentation, and compliance with industry standards. You can design your knowledge base to reflect your brand, add multilingual support, and integrate with tools like Slack, Microsoft Teams, and more. Detailed analytics help you track performance, understand user behavior, and optimize your content effectively. Use cases and benefits: Customer Support Empower customers with a self-service portal, reducing support tickets and response times. Host FAQs, troubleshooting guides, and tutorials. Internal Documentation Streamline team workflows by creating a centralized hub for SOPs, training materials, and company policies. Product Documentation Share product manuals, release notes, and feature guides to educate users and drive product adoption. User Manual Create comprehensive user manuals with multimedia support, ensuring users can easily understand and navigate your products. Simplify onboarding with structured, role-specific resources to help new hires ramp up quickly. SOPs Maintain version-controlled documents to ensure teams adhere to industry standards and protocols.

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    4.7 / 5.0
    Customer References37 total
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    Knowledge Powered Solutions (KPS) offers Knowledge Management Software that improves customer service at the same time as delivering operational efficiencies for many organisations across different industry sectors. KPS specialises in providing Knowledge Management solutions for Internal Knowledge Management, Contact Centres, Service Desks, Shared Service Environments and Web Self-Service. They provide knowledge management (km) solutions that deliver efficiency savings, enhanced staff performance and increased customer service for organisations across the world.

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    4.7 / 5.0
    Customer References138 total
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    Slite is a collaborative workspace where remote teams get their best work done. Document. Discuss. Decide. All in one place. Creating any kind of document as easy as typing. A powerful editor includes advanced tables, built-in video explainers, sketching, and hundreds of integrations. And with Discussions, your team's important conversations can now live side-by-side with your living documents, making async decision-making easy. More than 100,000 companies have created a Slite account so far, give it a try for free.

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