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HelpCrunch is an all-around communication platform for customer service and sales. It combines modern live chat, in-app messenger, auto messaging, ticketing, and email automation. Designed for SaaS and web services, e-commerce and online-to-offline businesses, HelpCrunch helps convert website visitors into customers, maximize sales, increase retention, and build loyal relationships.
Knowledge Powered Solutions (KPS) offers Knowledge Management Software that improves customer service at the same time as delivering operational efficiencies for many organisations across different industry sectors. KPS specialises in providing Knowledge Management solutions for Internal Knowledge Management, Contact Centres, Service Desks, Shared Service Environments and Web Self-Service. They provide knowledge management (km) solutions that deliver efficiency savings, enhanced staff performance and increased customer service for organisations across the world.
ProProfs Knowledge Base software is a one-stop solution for businesses looking to reduce customer tickets and manage company knowledge. The software comes with compelling features that help you create a centralized platform that can be accessed on-the-go. Having catered to companies across various industries, they at ProProfs understand your requirements for knowledge management solutions. With ProProfs Knowledge Base software, they aim to help you delight your customers as well as employees with anytime & anywhere access, instant answers, and smooth search experience.
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